Terms of service
Welcome to our online store.
The website www.paisiosmentesidis.com constitutes the online space and store (e-shop) of the sole proprietorship “MENTESIDIS PAISIOS PANAGIOTIS TOU NIKOLAOU” (VAT No. 079918758 and General Commercial Registry No. 158020702000), [the Company] whose physical store is located in Greece, in Athens/Exarcheia, Attica at Spirou Trikoupi 15.
This e-shop is addressed to all internet users who wish to receive immediate information regarding the products offered by our store, combined with the ability to make purchases through the e-shop. Such purchases are made via remote online ordering.
By using our website, you automatically agree to the following terms, which should be read carefully. These terms may be amended. It is your responsibility to check them regularly, as the terms in effect at the time of concluding a distance sales contract are applicable. If you have any
questions, you can contact us using the available communication methods. If you do not agree with the terms, or any part thereof, you must stop any use of our website.
The terms of use and purchases apply exclusively to transactions made through our company’s website.
Our store is hosted by Shopify Inc., which provides us with the e-commerce platform that allows us to sell our products to you.
1. PERSONAL DATA PROTECTION
To carry out any transaction through the www.paisiosmentesidis.com e-shop and to submit orders for our products, you are required to provide certain
personal information. When submitting an order, you will be asked to fill in your full name, shipping address, landline and/or mobile phone number, email address, and, in the case of payment via credit card, the card number, expiration date, and the three-digit security code.
This data is processed by our company in compliance with Article 7A, paragraph 1(b) of Law 2472/1997, for the purpose of fulfilling the order placed by the customer and will not be disclosed, published, or sold to third parties.
In accordance with Regulation (EU) 2016/679 (GDPR), you have the right to request access, correction, restriction, or deletion of your personal data, as well as to object to their processing.
Submission of your personal data via our e-shop is governed by our Privacy Policy, which you can review in the relevant section of the website.
2. INTELLECTUAL PROPERTY – SOFTWARE & CONTENT
The photographs, videos, designs, texts, and all content and files in all software and content provided to you through this website constitute the intellectual property of “MENTESIDIS PAISIOS PANAGIOTIS TOU NIKOLAOU” or/and our suppliers and licensors.
It is strictly prohibited to publish, edit, distribute, or reproduce in any form any content or copy of the content provided to you or appearing on this website, nor may you use any such content in connection with any business or commercial activity.
It is forbidden to modify, translate, or create derivative works based on any design, software, or accompanying documents and files provided by our company or/and its licensors.
3. PAYMENT SECURITY
The website www.paisiosmentesidis.com uses the SSL security protocol for the protection of users’ personal data. Electronic payments are carried out through the secure systems of partner banks and payment providers (Piraeus Bank and Viva Wallet), which use SSL/TLS encryption protocols to protect transaction details.
The SSL (Secure Sockets Layer) protocol is currently the global standard on the internet for certifying websites to internet users and for encrypting data between internet users and web servers. An encrypted SSL communication
requires that all information sent between a client and a server is encrypted by the sending software and decrypted by the receiving software, thus protecting personal information during transfer. Additionally, all information sent via the SSL protocol is protected by a mechanism that automatically verifies whether the data has been altered during transfer.
4. PRODUCTS FOR SALE
The full specifications and any other information regarding the products for sale are fully accessible in the relevant section of our website. You can obtain this information by following the search instructions provided on the website and clicking on each product.
5. PRICES AND AVAILABILITY
The prices listed on the website www.paisiosmentesidis.com include all applicable taxes (24% VAT) and are displayed in the currency corresponding to the visitor’s country of connection.
Specifically:
-For customers in Greece and the rest of the European Union, prices are shown in euros (€).
-For customers from the United Kingdom, prices are shown in pounds (£).
-For customers from the United States, prices are shown in dollars ($).
-For customers from other countries outside the European Union and the United Kingdom (“Rest of the World”), prices are also shown in dollars ($), unless otherwise specified by the platform.
Currency conversion is carried out automatically through the Shopify platform, based on the country from which the visit or order is made, so that users see prices in their local currency. Prices do not vary in terms of VAT — all listed prices include VAT, regardless of the currency. Shipping costs are not included in the listed prices. Information regarding shipping costs can be found on the Shipping Methods page of the website.
In cases where payment is made in a currency different from that of the customer’s country, bank fees or exchange rate conversions may be applied by the payment provider or the customer’s bank, for which the company bears no responsibility. www.paisiosmentesidis.com reserves the right to modify its product prices at any time. However, it is committed to applying the prices displayed on the website at the time your order was placed. For orders outside Greece, any taxes, customs duties, and shipping costs may be charged to the customer in accordance with the applicable legislation of the destination country.
6. PRODUCT ORDERS
Placing an order through the e-shop constitutes the conclusion of a distance sales contract, which is governed by the legislative framework of Law 2251/1994, as amended.
To place a valid order through our e-shop, you must have legal capacity according to the articles of the Greek Civil Code (be at least 18 years old and not be under legal guardianship). The company reserves the right to require approval from a guardian or legal representative for any orders made by legally incapacitated persons. Representatives of legal entities may also place
orders. You can place your orders through the relevant order registration section of our website, with or without creating a user account. For any clarification or assistance, do not hesitate to contact us using the available contact information.
7. THIRD-PARTY LINKS & CONNECTION TO OUR WEBSITE
Certain content, products, and services available through our website may include material from third parties.
Third-party links on this website may direct you to websites not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of these websites and assume no liability for any loss or damage related to the purchase or use of goods, services, resources, content, or any other transactions conducted in connection with third-party websites. Carefully review third-party policies and practices and ensure you understand them before engaging in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be addressed to them.
You may link to our homepage, provided you do so in a fair and legal manner, and that does not damage our reputation. However, you may not create a link in a way that implies any form of partnership without our approval. This website must not be framed in any other site, nor may you create a deep link to any part of this website.
8. POSSIBLE INFORMATION INACCURACIES
www.paisiosmentesidis.com strives to provide the highest quality, accurate, and clear information regarding the products and prices offered, subject to any inadvertent typographical, technical, or other errors. We make every effort to accurately present the colors and images of the
products shown in our e-shop. However, we cannot guarantee that your computer or device screen reproduces colors with complete accuracy. Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions related to product descriptions, prices, offers,
shipping charges, delivery times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information, or cancel orders if any product information or related website content is inaccurate, at any time without prior notice.
We have no obligation to update, modify, or clarify information, including, without limitation, pricing nformation, unless required by law.
9. PROHIBITED USES
In addition to other prohibitions outlined in these Terms, access and use of our website or its content is prohibited: (a) for any illegal purpose, (b) in violation of instructions, regulations, rules, or laws, (c) in violation of intellectual property rights of our company, our suppliers/providers, or any third party, (d) to upload or transmit viruses or any other type of malicious code that may be used in any way to affect the functionality or operation of our website or any related website, other websites, or the Internet, (e) to collect/track personal
data, (f) for spam, phishing, pharming, spidering, crawling, scraping, or any other type of electronic fraud, (g) for obscene or immoral purposes, or (h) to interfere with or bypass the security features of the website or any related
website, other websites, or the Internet. We reserve the right to terminate use of this website or any related website due to any such violation.
10. DISCLAIMER OF WARRANTIES – LIMITATION OF LIABILITY
www.paisiosmentesidis.com, its employees, representatives, suppliers, service providers, and licensors bear no responsibility for misuse or the results of misuse by visitors and users of the website. Under no circumstances does the company assume any obligation for financial, moral, or any other type of compensation to users or third parties. Users are solely responsible for any use and/or its consequences, and this website never encourages, advises, or forces any action or situation. You explicitly acknowledge that use or inability to use the transactional service through our website is at your own risk. The available services of the website and all products and services delivered to you through it are provided (unless explicitly stated otherwise by us) “as is” and “as available,” without representation, warranty, or condition of any kind, express or implied, including all implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.
11. USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (e.g., contest entries) or, without our request, you send creative ideas, suggestions, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, “comments”), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, or otherwise use any comments you forward to us. We have no obligation to: (1) maintain comments in confidence, (2) pay compensation for any comments, or (3) respond to comments.
We may, but are not obliged to, monitor, edit, or remove content that, at our sole discretion, we consider unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable or that infringes intellectual property rights or these Terms of Use.
You agree that your comments will not infringe any third party rights, including copyrights, trademarks, privacy, personality, or other personal or proprietary rights. You further agree that your comments will not contain libelous or
otherwise unlawful, abusive, or obscene material, or any viruses or other malware that could affect the operation of the Service or any related website. You may not use a false email address, pretend to be someone else, or otherwise mislead us or third parties regarding the origin of any comments. You are solely responsible for your comments and their accuracy. We assume
no liability for comments posted by you or any third party.
12. ALL RIGHTS RESERVED
www.paisiosmentesidis.com reserves all rights to unilaterally modify the terms of use, products, and prices, or even temporarily or permanently suspend the operation of the website for any reason without prior notice. If any provision of these Terms is deemed illegal, invalid, or unenforceable,
that provision shall still be enforceable to the maximum extent permitted by applicable law, and the unenforceable part shall be considered severed from these Terms, without affecting the validity and enforceability of the remaining provisions. These Terms apply unless and until terminated by either you or us with appropriate notice. You may terminate these Terms at any time by notifying us that you no longer wish to use the website services or when you stop using our website.
If we determine or have reasonable suspicion/evidence that you fail to comply with any term or provision of these Terms, we may terminate this agreement at any time without notice, and you will remain liable for all amounts due up to the termination date, and/or www.paisiosmentesidis.com may deny you access to our services (or any part thereof).
Our failure to exercise or enforce any right or provision of these Terms does not constitute a waiver of such right or provision.
13. FINAL PROVISIONS
These Terms of Use – Service Provision and the policies or operational rules published by us on this website (Privacy Policy – Returns/Exchanges Policy – Payment and Delivery Methods) constitute the complete and exclusive agreement and understanding between www.paisiosmentesidis.com and the customer-user and govern the use of services and transactions through our website, replacing any prior agreements, communications, and proposals, orally or in writing (including, for example, any previous versions of these Terms). Any ambiguities in the interpretation of these Terms shall not be construed against the company. Governing Law – Jurisdiction: These terms fully comply with applicable
European and Greek law, especially laws regulating e-commerce, distance sales, and consumer protection. In the unforeseen event of dispute resolution, exclusive jurisdiction lies with the Courts of Athens. You can read the latest, valid version of the Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting the relevant updates and changes on our website. It is your responsibility to check our website periodically for changes.
Continued use of or access to our website and services after posting any changes constitutes acceptance of those changes.
14. CONTACT INFORMATION
You can contact us at:
Email: info@paisiosmentesidis.com
Tel: +30 2106897678
Mob: +30 6982180697
Physical store address: Spirou Trikoupi 15, Athens/Exarcheia 10683